Terms of service

 

Welcome to fearofgodw.shop.

These Terms of Service govern your access to and use of fearofgodw.shop, including browsing the website, creating a customer account, submitting information, placing orders and purchasing products.

Throughout these Terms:

• “fearofgodw.shop”, “we”, “us” and “our” refer to the operator of the fearofgodw.shop online store;

• “you” and “your” refer to the visitor, customer or person using the website; and

• “products” refers to goods offered for sale through the website.

By accessing the website or placing an order, you agree to these Terms of Service and the store policies referred to in them.

Please read these Terms carefully before using the website or completing a purchase.

Nothing in these Terms excludes, restricts or replaces any statutory consumer right or remedy that cannot lawfully be excluded or restricted under applicable United Kingdom law.

1. Contact Information

Questions about these Terms of Service may be sent to:

Website: fearofgodw.shop
Email: info@fearofgodw.shop

For order-related enquiries, please include your order number and the email address used during checkout.

2. Store Policies

The following policies form part of these Terms where applicable:

• Privacy Policy;

• Return and Refund Policy;

• Shipping Policy;

• Contact Information;

• Legal Notice; and

• Any product-specific or promotional conditions displayed before purchase.

Customers should review the applicable policies before placing an order.

Where a provision of these Terms conflicts with a mandatory consumer right, the mandatory consumer right will apply.

3. Eligibility to Use the Website

By using the website or placing an order, you confirm that:

• You have the legal capacity to enter into a binding contract;

• The information you provide is accurate and complete;

• You are using the website for lawful purposes;

• You are authorised to use the payment method submitted;

• You will comply with these Terms and applicable law; and

• You will not use the website fraudulently or on behalf of another person without authority.

Where you are under 18 years of age, you should use the website and place orders only with the involvement and permission of a parent or legal guardian.

4. Website Availability

We aim to maintain reasonable access to the website. However, we do not guarantee that access will always be uninterrupted, secure or error-free.

We may temporarily suspend, restrict or modify the website where reasonably necessary for:

• Maintenance;

• Security updates;

• Technical repairs;

• System upgrades;

• Changes to third-party services;

• Legal or regulatory compliance; or

• Circumstances outside our reasonable control.

We will make reasonable efforts to minimise disruption where practicable.

5. Customer Accounts

Certain website features may allow you to create a customer account.

You are responsible for:

• Providing accurate account information;

• Keeping your login details confidential;

• Preventing unauthorised account access;

• Updating your details when they change; and

• Informing us promptly if you suspect unauthorised activity.

You must not use another person’s account without permission.

We may temporarily suspend or close an account where we reasonably believe that it:

• Has been compromised;

• Contains false or misleading information;

• Is being used fraudulently;

• Is being used to abuse store policies;

• Violates these Terms; or

• Creates a security or legal risk.

Closing an account does not automatically cancel an order that has already been accepted.

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, specifications, sizes, colours, prices and availability information are accurate.

However:

• Colours may appear differently depending on photography, lighting, screen settings and device type;

• Measurements may be subject to reasonable manufacturing or manual-measurement tolerances;

• Packaging may change without materially affecting the product;

• Minor non-material details may vary between production batches; and

• Availability may change before an order is accepted.

Customers should review the complete product description, sizing information, selected options and care instructions before placing an order.

Nothing in this section affects your statutory rights where a product is faulty, not of satisfactory quality, not fit for purpose or not as described.

7. Product Availability

All products are subject to availability.

Placing a product in your shopping basket does not reserve it. A product may become unavailable before your order is accepted.

Where a product becomes unavailable after an order is submitted, we may:

• Contact you to offer an appropriate alternative;

• Remove the unavailable product and refund the amount paid for it; or

• Cancel and refund the affected order.

We will not replace a product with a materially different product without your agreement.

8. Prices

Product prices are displayed in the currency shown on the website at the time of purchase.

Before you submit an order, checkout will display the total amount payable, including:

• Product prices;

• Applicable discounts;

• Delivery charges, where applicable;

• Taxes collected by us; and

• Other mandatory charges known to us.

We will not add an undisclosed mandatory charge after you have submitted an order.

Prices may change at any time, but a change will not normally affect an order that has already been accepted.

9. Currency and Payment-Provider Charges

Where your payment account uses a different currency from the currency displayed during checkout, your bank or payment provider may perform a currency conversion.

Your bank, card issuer or payment provider may independently charge:

• Currency-conversion fees;

• Foreign-transaction fees;

• Payment-processing fees; or

• Other account charges.

These independent charges are controlled by the relevant provider and are not collected by fearofgodw.shop.

10. Pricing Errors

We take reasonable care to display accurate prices. However, genuine errors may occasionally occur.

Where a pricing error is identified before an order is accepted, we may:

• Contact you and ask whether you wish to proceed at the correct price; or

• Decline the order and refund any payment already collected.

We will not charge a higher price without your express agreement.

Where a contract has already been formed, any pricing error will be handled fairly and in accordance with applicable consumer law.

11. Placing an Order

Your order constitutes an offer to purchase the selected products under these Terms.

Before submitting an order, you are responsible for reviewing:

• The products selected;

• Sizes, colours and other product options;

• Quantities;

• Billing information;

• Delivery information;

• The total price; and

• The applicable store policies.

The checkout process allows you to review and correct information before submitting the order.

12. Order Acknowledgement and Contract Formation

After submitting an order, you may receive an automated order acknowledgement.

The acknowledgement confirms that we have received the order but does not necessarily mean that the order has been accepted.

A purchase contract is normally formed when we send confirmation that the products have been accepted for fulfilment or dispatched.

Where products from the same order are accepted or dispatched separately, a separate contract may be formed for each confirmed group of products.

13. Our Right to Decline or Cancel an Order

We may decline or cancel an order before acceptance where reasonably necessary, including where:

• A product is unavailable;

• Payment cannot be authorised;

• Order information is incomplete or inaccurate;

• We cannot deliver to the supplied address;

• Fraud or unauthorised payment is reasonably suspected;

• A pricing or product-information error has occurred;

• A purchase limit has been exceeded;

• The order violates these Terms; or

• Accepting the order would breach a legal or regulatory requirement.

Where payment has already been collected for an order that we do not accept, the applicable amount will be refunded to the original payment method.

14. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that:

• The information provided is accurate;

• You are authorised to use the selected payment method;

• Sufficient funds or credit are available; and

• The transaction may be submitted to the payment provider for authorisation and processing.

Payments may be processed by Shopify Payments or another authorised payment service provider.

We do not normally receive or store complete payment card numbers or card security codes in readable form.

15. Payment Authorisation and Security Checks

We and our payment providers may conduct reasonable checks to:

• Confirm payment authorisation;

• Verify billing information;

• Prevent fraud;

• Detect suspicious activity;

• Protect customer accounts; and

• Comply with security or regulatory requirements.

An order may be delayed or declined where payment cannot be verified.

We may request additional information where reasonably necessary. You should never send complete payment card details, card security codes or account passwords by email.

16. Promotions and Discount Codes

Promotions, discount codes and special offers are subject to any additional conditions displayed with the relevant promotion.

Unless expressly stated otherwise:

• A discount code may be used only on eligible products;

• Discount codes cannot be exchanged for cash;

• Discounts cannot be applied retrospectively;

• Multiple discount codes cannot be combined;

• A promotion may be restricted by customer, product, order value, location or date;

• A returned product may reduce or remove a discount where the original eligibility conditions are no longer satisfied; and

• Promotional availability may be limited.

We may correct or cancel a promotion where it contains a genuine error or is used fraudulently.

Nothing in this section affects your statutory rights.

17. Order Changes and Cancellations Before Dispatch

To request an order change or cancellation, contact:

info@fearofgodw.shop

Please contact us as soon as possible and include your order number.

We will make reasonable efforts to accommodate the request. However, we cannot guarantee that an order can be changed or cancelled after it has entered processing, fulfilment or dispatch.

Where an order has already been dispatched, you may need to receive and return it in accordance with our Return and Refund Policy.

18. Delivery

Orders are delivered in accordance with our Shipping Policy and the delivery information presented during checkout.

Delivery estimates are not guaranteed delivery appointments unless we expressly agree to deliver by a specific date.

Delivery may be affected by:

• Carrier operations;

• Customs procedures;

• Public holidays;

• Severe weather;

• Transport disruption;

• Security checks;

• Incorrect address information;

• Failed delivery attempts; or

• Other circumstances outside our reasonable control.

Where a significant delay occurs, we will provide available information and any remedy required by applicable law.

19. Delivery Information

You are responsible for providing a complete and accurate delivery address.

Before submitting an order, check:

• The recipient’s full name;

• House, building or flat number;

• Street name;

• Town or city;

• County or region where applicable;

• Postcode;

• Country;

• Telephone number; and

• Email address.

Contact us promptly if you discover an error.

We cannot guarantee that an address can be changed after an order has entered processing or dispatch.

Reasonable additional costs caused by incorrect customer-supplied information, refusal of delivery or failure to collect a parcel may be charged or deducted from a refund where legally permitted.

20. Split Shipments

Products from the same order may be dispatched separately.

Where an order is split:

• You may receive multiple dispatch confirmations;

• More than one tracking number may be issued; and

• Parcels may arrive on different dates.

Receiving only part of an order does not necessarily mean that the remaining products are missing.

You will not be charged additional standard shipping fees solely because we divide an order into multiple parcels.

21. Risk and Ownership

Where delivery is arranged by us, we remain responsible for the products while they are being transported by our selected carrier.

Risk normally passes to you when the products are physically delivered to:

• You;

• A person identified by you to receive them; or

• A safe place, collection point or alternative recipient expressly authorised by you.

Where you independently arrange a carrier that was not offered by us, different rules may apply to the transfer of risk to the extent permitted by law.

Ownership of the products passes after full payment has been received and the products have been delivered.

22. International Deliveries

Where delivery outside the United Kingdom is offered, products may be subject to local import procedures.

Depending on the destination and checkout arrangement, an order may be subject to:

• Import duties;

• Customs charges;

• Local taxes;

• Clearance fees; or

• Carrier administration charges.

Charges collected by us will be displayed before purchase.

Charges imposed independently by a destination authority or carrier may be payable separately where this has been properly disclosed and is permitted by applicable law.

Customers must not request false customs declarations or inaccurate descriptions of parcel contents or values.

23. Statutory Cancellation Rights

Customers purchasing products online may have the right to cancel an order without giving a reason.

The statutory cancellation period normally ends 14 days after the day on which you, or a person nominated by you other than the carrier, receives the products.

Where products from one order are delivered separately, the cancellation period normally ends 14 days after the final product is received.

To exercise a cancellation right, contact:

info@fearofgodw.shop

You must send a clear statement confirming your decision to cancel before the applicable cancellation period expires.

Further information concerning cancellation procedures, return deadlines, refund timing and exclusions is provided in our Return and Refund Policy.

24. Returns and Refunds

Returns, exchanges and refunds are governed by our Return and Refund Policy and applicable consumer law.

Before returning a product, contact:

info@fearofgodw.shop

Do not return a product to an address shown on the original parcel or shipping label unless that address has been expressly confirmed as an authorised return address.

Returning a product without following the applicable instructions may delay identification and processing of the return.

25. Faulty, Damaged or Misdescribed Products

Products supplied to consumers must comply with applicable legal requirements.

Contact info@fearofgodw.shop as soon as reasonably possible where a product is:

• Faulty or defective;

• Damaged on arrival;

• Incorrectly supplied;

• Not of satisfactory quality;

• Not fit for its intended purpose; or

• Materially different from its description.

Please provide your order number, a description of the issue and reasonable supporting photographs where relevant.

Depending on the circumstances and applicable law, you may be entitled to:

• A refund;

• Repair;

• Replacement; or

• Price reduction.

Nothing in these Terms limits your statutory rights concerning faulty or misdescribed products.

26. Customer Reviews and Submitted Content

Where the website permits reviews, photographs, comments or other submissions, you confirm that your content:

• Reflects your genuine experience;

• Is accurate to the best of your knowledge;

• Does not infringe another person’s rights;

• Does not contain unlawful, threatening or discriminatory material;

• Does not contain malicious software;

• Does not disclose another person’s private information without permission; and

• Is not submitted in exchange for an undisclosed benefit.

You retain ownership of your original content.

By submitting content for publication, you grant us a non-exclusive, worldwide and royalty-free licence to host, reproduce, format and display that content for operating and promoting the website.

We may moderate or remove content that violates these Terms, but we are not required to publish every submission.

27. Acceptable Use

You must not use the website:

• For unlawful or fraudulent purposes;

• To infringe intellectual property rights;

• To submit false or misleading information;

• To impersonate another person;

• To distribute viruses or malicious code;

• To interfere with website security;

• To gain unauthorised access to systems or accounts;

• To extract website data through unauthorised automated methods;

• To send spam or unsolicited commercial messages;

• To manipulate reviews or promotions;

• To submit fraudulent purchases, returns or delivery claims; or

• To engage in conduct that may damage the website, customers or service providers.

We may restrict access where we reasonably believe these conditions have been violated.

28. Intellectual Property

Unless otherwise stated, the original website content, including its layout, text, graphics, photographs, icons, design elements and software, is owned by or licensed to fearofgodw.shop and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

Without lawful permission, you must not:

• Reproduce substantial parts of the website;

• Republish product photographs or descriptions;

• Modify or create derivative works from website content;

• Remove copyright or trademark notices;

• Use website content for misleading commercial purposes; or

• Represent website content as your own.

Nothing in these Terms transfers ownership of intellectual property to you.

29. Third-Party Trademarks and Independent Retailer Notice

Third-party product names, logos, brand names and trademarks remain the property of their respective owners.

Their appearance on the website does not grant permission to use them.

fearofgodw.shop is an independent online retailer. Unless an affiliation is expressly and accurately stated on the website, fearofgodw.shop does not claim to be affiliated with, authorised by, sponsored by, endorsed by or officially connected to any third-party company, fashion house, brand or trademark owner whose name may be identical or similar to any part of the fearofgodw.shop domain name.

Nothing on the website should be interpreted as claiming a commercial association that does not lawfully exist.

30. Copyright and Trademark Complaints

A rights holder who reasonably believes that content displayed on fearofgodw.shop infringes their intellectual property rights may contact:

info@fearofgodw.shop

The notification should include:

• The rights holder’s name and contact details;

• Identification of the protected work or trademark;

• Identification of the allegedly infringing content;

• The relevant product page or website location;

• An explanation of the claimed infringement;

• Evidence of ownership or authority to act for the rights holder; and

• Confirmation that the information supplied is accurate.

We may review, restrict or remove disputed content where reasonably appropriate.

31. Third-Party Services and Links

The website may contain links to or integrations with third-party services, including:

• Payment providers;

• Delivery carriers;

• Social media platforms;

• Review providers;

• Analytics services;

• Advertising services; and

• Customer support tools.

Third-party services operate under their own terms and privacy practices.

We are not responsible for the independent content or operation of a third-party service. However, this does not exclude any responsibility that legally remains with us concerning an order or consumer contract.

A link does not necessarily mean that we endorse the third party.

32. Privacy and Cookies

Our collection and use of personal information are explained in our Privacy Policy.

The website may use cookies and similar technologies for:

• Essential website functions;

• Security;

• Shopping basket and checkout functions;

• Customer preferences;

• Analytics; and

• Advertising.

Where consent is required, non-essential technologies will be managed through the website’s Cookie banner or privacy controls.

33. Our Responsibility to Consumers

We are responsible for losses that are a foreseeable result of:

• Our breach of these Terms;

• Our breach of an accepted purchase contract; or

• Our failure to use reasonable care and skill.

A loss is foreseeable where it was obvious that it might occur or where both parties knew that it might occur when the contract was formed.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:

• Death or personal injury caused by negligence;

• Fraud or fraudulent misrepresentation;

• Breach of statutory consumer rights;

• Defective products where liability cannot lawfully be excluded; or

• Any other matter for which liability cannot legally be limited.

34. Business Losses

Products offered through the website are intended primarily for personal and domestic use.

Where you purchase as a consumer, we are not responsible for business losses, including:

• Loss of profit;

• Loss of revenue;

• Loss of business;

• Loss of commercial opportunity; or

• Business interruption.

This section does not limit liability that cannot lawfully be excluded.

35. Losses Caused by Customer Conduct

We are not responsible for losses caused entirely by:

• Your breach of these Terms;

• Inaccurate information supplied by you;

• Unauthorised modification of a product;

• Misuse or neglect of a product;

• Failure to follow product-care or safety instructions; or

• Unlawful use of the website.

This section does not exclude responsibility that legally remains with us.

36. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including:

• Natural disasters;

• Severe weather;

• Fire or flooding;

• War, terrorism or civil disturbance;

• Public-health emergencies;

• Government action;

• Customs delays;

• Labour disputes;

• Transport disruption;

• Carrier failure;

• Utility or communications failures; or

• Major cyber incidents not caused by our failure to use reasonable security measures.

We will take reasonable steps to reduce the effect of the event and resume performance when practicable.

Where a delay becomes substantial, you may have the right to cancel the affected order and receive an appropriate refund.

37. Fraud and Policy Abuse

We may investigate orders, accounts, claims or returns where we reasonably suspect:

• Payment fraud;

• Identity theft;

• Account misuse;

• Return substitution;

• Deliberate product damage;

• False delivery claims;

• Promotion abuse; or

• Repeated misuse of voluntary customer policies.

We may suspend an account, decline an order or refuse a voluntary benefit where reasonable and lawful.

This section will not be used to deny or restrict a statutory consumer right.

38. Changes to These Terms

We may update these Terms to reflect changes to:

• Website functionality;

• Store operations;

• Payment or delivery arrangements;

• Service providers;

• Legal requirements; or

• Security practices.

The updated Terms will be published on fearofgodw.shop with a revised “Last updated” date.

Changes will normally apply only to future website use and future orders.

The terms applying to an accepted order will normally be those in effect when the order was placed, unless a change is required by law or expressly agreed with you.

39. Transfer of Rights and Obligations

We may transfer our rights or obligations under these Terms as part of a business transfer, restructuring or service arrangement, provided that the transfer does not reduce your statutory rights.

You may transfer your rights under a purchase contract where legally permitted or with our written agreement.

40. Severability

Where any provision of these Terms is found to be unlawful or unenforceable, that provision will be applied to the greatest extent legally permitted or removed where necessary.

The remaining provisions will continue in effect.

41. No Waiver

Where we delay or fail to enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce it.

Any waiver applies only to the particular circumstances in which it is given.

42. Entire Agreement

These Terms, together with the policies and information expressly incorporated into them, constitute the agreement between you and fearofgodw.shop concerning use of the website and purchases made through it.

Nothing in this section excludes liability for fraud or prevents a consumer from relying on information that legally forms part of the purchase contract.

43. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to a contract formed under these Terms has no right to enforce it.

This provision does not affect any right or remedy that exists independently under applicable law.

44. Governing Law and Courts

Where you are a consumer residing in the United Kingdom, these Terms are governed by the law applicable in the part of the United Kingdom in which you reside.

Consumers residing in:

• England or Wales may bring proceedings in the courts of England and Wales;

• Scotland may bring proceedings in the Scottish courts; and

• Northern Ireland may bring proceedings in the courts of Northern Ireland.

Nothing in this section restricts your right to rely on mandatory legal protections or bring proceedings before another court that has jurisdiction under applicable law.

45. Complaints and Dispute Resolution

Should you have a complaint, contact:

info@fearofgodw.shop

Please provide:

• Your full name;

• Your order number;

• A clear description of the issue;

• Relevant dates;

• Supporting evidence where appropriate; and

• The outcome you are seeking.

We will review the complaint and make reasonable efforts to resolve it directly.

Where a dispute cannot be resolved, either party may use any court, alternative dispute resolution procedure or other remedy available under applicable law.

46. Statutory Rights

These Terms operate alongside applicable United Kingdom consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Nothing in these Terms excludes, limits or replaces a consumer right or remedy that cannot lawfully be excluded or limited.

47. Contact Us

For questions concerning these Terms of Service, an order or your consumer rights, contact:

Website: fearofgodw.shop
Email: info@fearofgodw.shop